So, I decided to try rolling back my audio driver, and it worked! Here's how...
- Go to your Device Manager (I do it by clicking Start, and typing "Device Manager" in the search box and hitting enter... it should bring it right up for you).
- Look for Sound, Video and Game Controllers, and click on the little arrow to the left of it.
- There, you should see something along the lines of Realtek Audio Device. Right click on that, and go to Properties.
- At the top, you'll see 3 tabs: General, Driver and Details. Click the Driver tab, and look for the button that says, "Roll Back Driver." Click it.
- You'll get a little warning message about doing this (basically just saying that certain features may not work properly if you do this, but this is a "canned" error message and it really does not apply here, so click Yes or OK).
- Close the screen you're in, and close the Device Manager
- Now, unplug your computer, and you shouldn't hear a thing!
- CELEBRATE!
If this does not work for you, it is possible that you need to update your driver instead of rolling it back. You can obtain the drivers from Gateway's site, but you'll need to locate the right one for your pc model. If you have an NV73A like I do (NV73A17u), then click here. If you have an NV59 model, click here. If you have a different model, you can click on either one of those links, and on the right hand side of the page, you'll see "Find Downloads" with a search box underneath it. I simply typed in my model number (NV73A or NV59 - it'll usually be the 1st 4 digits of your full model number) and followed that up with "Realtek Audio" (so the full search term was NV73A Realtek Audio). Click the "Go" button, and you should be taken right to a results page for your audio driver. Click on it, then click the link to download it, and follow their provided instructions on what to do from there.
I really hope people find this helpful, because it was extremely frustrating to me, and even Gateway was too retarded to fix it or even really have a clue what I was talking about. By the way, their Live Chat is by far the worst internet customer service I have ever seen. I'll save that for a different post :)
If you have any trouble or questions, don't hesitate to leave a comment below and I'll help you if I can!
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